NYSEG and RG&E Preparing for Heavy Winds - 9 a.m.
Power Interruptions Possible
ROCHESTER, NY May 4, 2018 9 a.m. NYSEG and RG&E, subsidiaries of AVANGRID (NYSE: AGR), are monitoring weather forecasts in advance of a weather advisory of a mix of rain and heavy winds. First impacts are expected to begin Friday morning across the NYSEG and RG&E service areas. Customers are urged to be attentive to weather reports and prepare for the possibility of service interruptions.
The companies have storm readiness teams in place. This entails readying crews and equipment, mobilizing employees for storm duty and preparing to make arrangements for additional resources if needed. NYSEG and RG&E encourage customers to sign up for Outage Alerts to receive updates automatically by phone, text, or email as the company updates the status of any restoration progress specific to their electricity service. Outage restoration information is also available online at Outage Information (NYSEG) or Outage Information (RGE).
Power Restoration Priorities
NYSEG's and RG&E's first priorities are to respond to known incidents of downed power lines to make the situations safe. (NYSEG customers are asked to call 800.572.1131 to report downed wires. RG&E customers are asked to call 800.743.1701.) Once this vital public safety work is complete, the company will assess the damage to the electricity delivery system and develop a detailed restoration plan. Crews will make repairs and restore power to all affected customers as quickly as possible.