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Building and Remodeling

Building Partners

If you’ve begun a construction or remodeling project, take a minute to plan your strategy for integrating natural gas or electricity in your home or business. Use one of our online forms to get the connection services you need or take advantage of our installation references.

Get Connected

Let us know what you need, whether it’s facilities for new construction, upgrades or relocation.

Line Extensions

Need to extend electrical service to your new home or business? Learn more about line extensions.

Installation Specs

View our information for installing electric services and meters and our SP-1099 manual for electric service.

Glossary

These terms may help customers working on electricity or natural gas facility installations.

IN THIS SECTION

Ways To Pay

AutoPay
- EFT Terms
Pay Online
Pay by Credit Card
Pay by Phone
Pay by Mail
Pay in Person
Gift Cards
Help With Bill
- EAP
- HEAP
- Project SHARE

Billing Options

Moving

Understand Your Bill

Meter Reads

Quick Links

FAQs

If my name has changed or I need to change my mailing address, who do I contact?
If my name has changed or I need to change my mailing address, who do I contact?
You'll need to Write to NYSEG or contact your online billing service provider as well as NYSEG. You can contact NYSEG by using our secure Write to NYSEG form or contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. excluding holidays.
How do I discontinue service in my name?
How do I discontinue service in my name?
- Click on Turn Off Service and follow the instructions.
- You may also call our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. excluding holidays.
What if I move to another location within NYSEG's service area and want to continue receiving my NYSEG bill online?
What if I move to another location within NYSEG's service area and want to continue receiving my NYSEG bill online?
When you close your NYSEG account, your online billing for that account will also be closed. You will need to activate your new NYSEG account at nyseg.com or with your online billing service provider.
How can I start service in my name?
How can I start service in my name?
- Click on Turn On Service and follow the instructions.
- You may also call our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. excluding holidays.