Pay Online
Emergency

Search Click to perform a search.
Search

Search Click to perform a search.

Pay Online
Emergency

Search Click to perform a search.
Search

Search Click to perform a search.

Some features on this website may not work in this browser version. For the best experience, we recommend that you upgrade your browser.

More Information

Account Account
- - Account
    Find information and resources to manage your account.
  - Ways To Pay
  - Billing Options
  - Moving
  - Understand Your Bill
  - Meter Reads
Smart Energy Smart Energy
Outages Outages
- - Outages
    Report an outage or get an outage update
  - Report Or View Outage
  - Stay Informed
    - Outage Alerts
    - Outage News
  - Be Prepared
  - We're Ready
Safety Safety
- - Safety
    If you suspect a natural gas leak or carbon monoxide go outside and call 800.572.1121 – available 24/7.
  - Natural Gas Safety
  - Electrical Safety
  - Storm Safety
  - Digging Safety
    - DigSafe
Convert to Gas Convert to Gas
- - Convert To Gas
    Learn about natural gas and find out if it’s right for you.
  - Why Switch
    - Benefits For Your Home
    - Benefits For Your Business
  - Can You Switch
  - How To Switch
    - Steps To Convert
    - Interested In Natural Gas?

Hello, Welcome back

My Account
Log Out

Z6_31MEH4C0NOLO20Q0JG99UR3EB6

Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

{"Z7_31MEH4C0NOLO20Q0JG99UR3PM4":{"windowState":"normal","portletMode":"view"}}

Z7_31MEH4C0NOLO20Q0JG99UR3PM4

Web Content Viewer

Component Action Menu

${title}

${loading}

Actions

OutagesBe PreparedOutage ResourcesDry Ice

Dry Ice and Bottled Water Distribution

There are currently no distributions sites open

Dry ice and food storage safety

If you're using dry ice, handle it safely: Safety Instructions

The U.S. Department of Agriculture offers food safety tips should a storm cause your home to lose power: A Consumer's Guide to Food Safety

IN THIS SECTION

Report Or View Outage

Report Electric Outage
Report Streetlight Outage
View Outage List
View Outage Map

Be Prepared

Outage Resources
For Municipalities
Critical Facilities Request

We're Ready

How We Restore Power
Estimated Restoration Times
Tree Care
- Around Transmission Lines
- Planting Tips

Quick Links

Outage Alerts
Report Outages
Current Outages
Storm Safety Tips

I want to:

I want to send by mail
I want to print

Share in:

Share in Twitter.
Share in Facebook.
Share in LinkedIn.

Download Our New App!

Our Company

Suppliers and Partners

Support

- Facebook
- Twitter
- AVANews

Download Our New App!

FAQ

Frequently Asked Questions

Can I have more than one account associated with my Login ID?

If you have multiple accounts, NYSEG has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.

How do I sign in to my account and/or create a Login ID and Password?

Click on Log In.
Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
To create a Login ID and Password, you’ll need to enter your NYSEG account number.

What if I forget my Login ID?

Click on Forgot Your Login ID?
Enter an account number associated with your Login ID and your Password.
Your Login ID will be displayed and you will be able to access our Online Services.