Report Streetlight Outage

If there’s a streetlight out in your neighborhood, please report it to us by completing and submitting the form below. It’s important you provide the:

  • location of the streetlight,
  • nearest cross street, and
  • pole number - usually located on a metal strip attached to the pole; not all poles may have this metal strip.

If you are reporting more than one streetlight outage, please complete and submit a separate form for each streetlight outage.

If there is a streetlight out within the following municipalities, please use the contact information below to report an outage.

City, County, Town or Village Email or Website Phone Number
Town of Bedford: Highway Department   914.666.7669
City of Binghamton: Public Works Department signals@cityofbinghamton.com 607.772.7020
Town of Butler: Town Hall   315.594.2719
Town of Caroline  highway@townofcaroline.com 607.539.7610
Village of Cayuga Heights: Village Police Department   607.257.1011
Town of Clifton Park   888.286.6565
City of Elmira: City Work Center workcenter@cityofelmira.net  
Town of Fallsburg: Police Department   845.434.4422
City of Geneva: Public Works Department streetlights@geneva.ny.us 315.789.3101
Village of Horseheads scunningham@horseheads.org 607.739.5691, extension 7 (from 8 am.to 4 pm) or 607.795.5691 (after 7 pm)
City of Ithaca: DPW City of Ithaca online form 607.274.6527
Town of Lancaster Towon of Lancaster online form 716.683.1610
Village of Newark streetlights@villageofnewark.com 315.331.4770 choose "0" for Operator, or 315.331.3701 
Village of Newark Valley: DPW vofnv@stny.rr.com 607.642.8700
City of Oneonta: DPW dpsinfo@oneonta.ny.us 607.432.2100 or 24-hour call 607.432.1113
Town of Owego townstreetlighting@townofowego.com 607.972.6077
Village of Owego: DPW owegodpw@hotmail.com 607.687.1101
Town of Plattsburgh: Building Maintenance Department   518.562.6863
Sullivan County: Facility Bridge Superintendent ryan.brown@co.sullivan.ny.us 845.720.2032
Town of Tusten: Highway Department tustenhighway@yahoo.com and supervisor@tusten.org 845.252.7500
Town of Union cpw@townofunion.com 607.786.2950
Town of West Seneca: Electrical Department wselectrical@twsny.org 716.558.3227 (from 7 am to 3:30 pm)

NYSEG does not own or maintain the streetlights within these municipalities.


To report a non-streetlight power outage for your home or business, please use our online form.


To report a streetlight outage, please complete and submit the form below.

* Required

Contact Information Streetlight Information

Is the Light on a Public Street?

If no, please select one of the following locations and enter the name of the business or homeowners association

Streetlight Problem

The Light is:

Is the streetlight part of a traffic signal pole

Streetlight Type

Please select the type of light, if known:

Check box below

FAQs

  • How does NYSEG restore power?  
  • What should I do to prepare for a storm?  
  • How do I report an outage?  
  • How do I find out when my power will be restored?  
  • Do you offer storm assistance?