Multi-Family Energy Efficiency Program

We are resuming our Energy Efficiency program activities after temporary suspensions due to COVID-19. We're taking extra measures to ensure the safety of our customers, contractors and employees. Prior to resuming program activities, our program partners are required to review and adhere to all New York State Safe Return to Work guidelines.

For questions regarding our program, please contact our program partner Franklin Energy at 800.444.5668 or send them an email

We appreciate your patience as we safely resume program activity.

Special Bonus and Rebate Increase

As restrictions begin to ease and we all take steps to get our business and daily routines back on track, we are offering a special bonus and additional rebate to our condominium and apartment Multi-family Program participants:

  • $25 per tenant unit bonus for direct install
    • Minimum $250
    • Maximum $3,000
  • 15% additional rebate for common area lighting projects
    • $5,000 maximum per property

To be eligible for bonus and additional rebate, projects must be completed and submitted for payment with all required documentation from May 26 through November 30, 2020.


Our Multi-Family Energy Efficiency program provides equipment replacement and rebates designed to reduce electricity and/or natural gas use in apartment and condominium complexes. Submit a direct install application or contact us to get started today.

Free installation of energy-efficient products such as:

  • LEDs in dwelling units
  • Energy-efficient faucet aerators and showerheads, and water heater pipe wrap in apartments and condominiums where water is heated by electricity or natural gas
  • Screw-in LEDs in common areas in conjunction with in-unit installation

Rebates for installing qualified lighting measures* in common areas such as:

  • Interior LED lamps, fixtures and exit signs
  • Exterior LED fixtures including wall packs, floodlights, canopy lights and pole lights
  • Occupancy sensors

Download our rebate guide and application.

Please note: An authorized trade ally must perform the installation to qualify for the rebates. Our Trade Ally Network includes qualified contractors and energy experts to help you with all your energy efficiency needs. Contact a Trade Ally today!

*All measures must meet eligibility requirements to qualify for rebates.


  • Increased tenant satisfaction
  • Improved appearance to your building
  • Decreased maintenance
  • Lower energy bills for apartment/condominium residents
  • Lower energy bills for building owners 


Complete and submit a direct install application to qualify your eligibility and get scheduled for your free installation. 


  • Residents or owners/agents of apartment and condominium complexes with an active NYSEG electricity and/or natural gas service.
  • Property owners and agents may call 800.444.5668 to determine if their buildings are eligible for a free assessment. 


To learn more about our Multi-Family Energy Efficiency program, call 800.444.5668, send an email to, or view our frequently asked questions below.

Print our program overview.

All equipment replacements and installations will be performed by our implementation contractor Franklin Energy. 

Our Multi-Family Energy Efficiency program is being offered in accordance with a July 2009 New York State Public Service Commission order approving efficiency programs for utilities across the state.

C&I Contractors 

If you are a commercial contractor, or a consultant providing energy efficient equipment or services to our customers, visit our trade ally website.




  • How can I save on energy around my home?  
  • Does NYSEG offer energy efficiency programs?  
  • Is it really beneficial for me to switch to LED or CFL light bulbs?  
  • How can I save more on my air conditioning costs?